The Country Club of Asheville is seeking a Tennis Court Maintenance and Shop Associate to join our team. This position has two facets. It is a hands-on role that involves working outdoors in the elements while helping maintain the tennis facility and courts to the highest standards. The position is also member-facing and plays an important role in assisting with the daily operations of the tennis shop and overall tennis facility experience.

Responsibilities

Maintenance

• Daily clay court grooming including sweeping, rolling, and lining
• Daily blowing of leaves and debris from all courts, pathways, and common areas
• Daily trash removal from courts and surrounding areas
• Daily replenishing of water coolers and cups
• Repairing and hanging windscreens as needed
• Wiping down and cleaning benches as needed
• Resetting furniture in common areas as needed
• Watering clay courts as needed
• Drying courts as needed
• Assisting with annual court resurfacing projects as needed

Tennis Shop

• Opening and closing the tennis shop
• Answering phones and responding to emails
• Booking courts and assisting members with reservations
• Helping create marketing materials for programs and upcoming events
• Assisting with monthly inventory
• Maintaining a clean and presentable shop environment at all times
• Assisting with merchandise orders, deliveries, and returns
• Stocking the beverage cooler
• Daily billing for lessons, clinics, camps, and other programming

Other Responsibilities

• Providing exceptional service to all members and guests
• Attending staff meetings as appropriate
• Attending company training and seminar events as appropriate
• Performing additional duties as assigned

• Positive attitude and strong work ethic
• Ability to work outdoors in varying weather conditions for extended periods
• Ability to perform physical tasks including lifting, bending, pushing, pulling, and standing for long periods of time
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Dependable, punctual, and detail-oriented
• Comfortable working in a fast-paced, member-focused environment
• Basic computer and email skills preferred
• Tennis knowledge or previous tennis facility experience preferred, but not required
• Previous customer service, retail, hospitality, landscaping, or maintenance experience is a plus
• Ability to work flexible hours including mornings, evenings, weekends, and holidays as needed
• Must be at least 18 years old with a valid driver’s license preferred

The ideal candidate enjoys working outdoors, takes pride in maintaining a high-quality facility, and is passionate about creating a welcoming experience for members and guests.